We ordered this gate on the website because the closest stores did not have the particular item on hand and we wanted a green gate. It took 13 days for the gate to arrive at the local store rather than the 5-7 days the website says to expect. And while the description of the gate does describe the hardware involved, it does not explicitly say that the gate is shipped with bolt hooks, so we had to return the extras that we ordered. The gate itself is satisfactory. It is replacing an older, longer, much heavier gate, so it is extremely nice to have one that is so much easier to use. However, the particular gate we received appears to have had some adventures along the way since there are quite a few dings and scratches through the paint that are already rusting. Over all, it is good to have this product in place and be done with this project.
Reviewed on May 07, 2017 by Rich Kavanaugh, Olin, IA
Yes, I would recommend this product to a friend.
This item is covered under Theisen's standard returns and exchanges policy. All returns must be completed within 90 days of purchase unless otherwise noted. All items must be in new, unused condition and contain all original packaging and accessories. For more information on our policy or to learn how to return an item, please click here.