Privacy Policy

THEISENS.COM PRIVACY POLICY

Theisens.com uses personal information to enhance your overall shopping experience by providing you with better customer service. Positive customer identification allows us to contact customers and ensure all their needs are met and handled appropriately and accurately. All personal information that we acquire is provided by each individual customer. It is this personal information, given to us by the customer, which allows Theisens.com to provide knowledgeable support by our customer service team. Benefits you may receive by allowing us to keep your personal information on hand include:

  • Personal Internet Account - You will be identified by Theisens.com every time you log in with your personal customer number so that in the future you will save time by not having to submit your personal information with orders.
  • Traceable Product Delivery – You will be able to track the location of your shipment through our online tracking system.
  • Order Status Updates – You will receive order status updates through email as well as notification, including order-confirmations and order-shipped confirmations.
  • Personalized, Knowledgeable Customer Service – Our customer service team will be able to assist you promptly and accurately by identifying you and your personal preferences.
  • MORE Club - By setting up an account, you will be added into our exclusive MORE Club, offering sale updates and occasional other correspondence. Your information will not be sold and you can opt out of the MORE Club at any time.
  • Opting out- You may withdrawal your personal information from Theisens.com at any time. To withdrawal your information email your request from the contact us page. Click here for a link to the Contact Us page. You may also call the Internet Customer Support Department at 1-866-245-6850.