Why is Stihl only sold through servicing dealers?
"When it comes to distributing, marketing and selling our power equipment, we prefer to keep it in the family. Always have. That's why STIHL is proud to be one of a few power equipment manufacturers to sell its products exclusively through servicing Dealers rather than mass merchants.
And the truth is, we owe much of our success to this arrangement, as well as to the quality and dedication of the men and women who proudly display the STIHL sign.
Thanks to 11 hard-working distribution operations across the country, our thousands of Dealers stay well stocked and wonderfully supported. So, what advantages do our servicing Dealers bring to the customer? For starters, they can help you select the right STIHL product.
Most carry a wide variety of tools and accessories for whatever your job, and they can offer fast, professional service if a problem arises. Plus, they can assemble your equipment and give you complete operating and safety instructions before you walk out the door."