Shipping Rates & Guidelines
- Domestic Shipping: We only ship in the contiguous United States. We do not ship to Hawaii or Alaska.
- International Shipping: We do not ship internationally.
- Shipping Rates: Shipping rates are based on the destination, weight, and selected shipping method. To view estimated shipping rates on your order, add your items to the cart, view the full shopping cart, then enter your full shipping address.
- FREE In-Store Pickup: Items ordered for In-Store Pickup are not charged any shipping or handling.
- Hazardous Material: Theisen’s does not ship products considered to be a hazardous material. Many of these products are available on Theisens.com for FREE In-Store Pickup.
- Violation of Guidelines: Any orders that fall outside of our shipping guidelines will be canceled and refunded upon review. You will be notified by email of the cancellation.
- Shipping Packaging: Although most of our orders ship in plain brown boxes some of our merchandise will ship in its original manufacturer’s packaging. Please keep this in mind when ordering gifts.
ORDER FULFILLMENT TIME
Orders Shipping to You: In most cases orders shipping to you that are placed before 12 PM Central will be processed that day and typically shipped out within two business days. Items ordered after 12 PM Central will be processed the following day and typically shipped out within two business days. Please note that this is a general guideline and shipping can take longer depending on the circumstances. Note: Orders will not be processed on holidays or weekends.
In-Store Pickup Orders: If the store location selected is listed as "In Stock" then your order will typically be ready for pick up within 4 hours. You will be notified via email when your order is ready for pick up.
Online Only Items: Please note that these items have an automatic 7-14 business day shipping time frame regardless of the shipping option you chose. They will be shipped via FedEx ground.
- Small Package Shipping Options: Our website is currently integrated with FedEx Ground (1-6 business days), FedEx 2-Day (2 business days), and Spee-Dee Delivery Service (2-3 business days) to give you a shipping cost automatically.
SHIPPING RISK OF LOSS
The risk of loss and title for any item purchased from Theisens.com passes to you upon our delivery of the item to the carrier. Theisens.com is not responsible or liable for any damage arising in shipment. Any damage claims on merchandise damaged in shipping are to be dealt with by the carrier company within 24 hours of receiving the merchandise. Please call if your package is damaged so that Theisens.com can assist you.